A nurse takes a telephone order from a physician. Which procedure is best for the nurse to use to avoid errors?
a. Ask another nurse to listen to the conversation on another telephone.
b. Repeat the order, write the order verbatim, and read the order back to the physi-cian.
c. Ask the physician to come to the unit to write the order.
d. Hold implementation of the order until the order is written by the physician.
B
Feedback
A Not a practical method to use to avoid errors.
B Following this procedure will reduce errors in communication between the health care provider and the nurse.
C Not a practical method to use to avoid errors.
D Not a practical method to use to avoid errors.
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