A nurse is caring for an elderly woman who predominantly identifies with an East Asian culture. How can the nurse best demonstrate an awareness of culturally congruent care?
A) Maintain eye contact at all times.
B) Try to speak the patient's native language.
C) Use touch when communicating.
D) Establish effective communication.
Ans: D
Feedback:
Establishment of an environment of culturally congruent care and respect begins with effective communication, which occurs not only through words, but also through body language and other cues, such as voice, tone, and loudness. Not all cultures are comfortable with eye contact. Unless you are fluent in the patient's native language, trying to communicate in that language would not be effective communication. Not all cultures incorporate touch while communicating.
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