Grace knew her speech backwards and forwards. She rehearsed it over and over, timing it to make sure she didn't run over the time limit. When she actually delivered the speech, she found herself much less nervous and much more confident than she expected to be. Which guideline for developing confidence provided in your text applies here?

A) act calm to feel calm
B) be prepared
C) re-create the speech environment when you rehearse
D) know your audience


Answer: B

Communication & Mass Media

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One unique characteristic of intercultural conflicts is that they tend to be less ambiguous than intracultural conflicts.

Answer the following statement true (T) or false (F)

Communication & Mass Media

When Shayna and Kris argue, Shayna’s strategy is to bring up Kris’s previous failures and indiscretions in order to ignore the problem at hand. Shayna’s behavior is best described as ___________

a. face-detracting b. spamming c. gunnysacking d. beltlining

Communication & Mass Media

What kind of summary is used to excite a reader's interest in a story by displaying an attitude along with presenting information?

a) Provocative b) Informational c) Analytical d) Straight

Communication & Mass Media

Give at least three examples each of small group inputs, throughput processes, and outputs.

What will be an ideal response?

Communication & Mass Media