All but one of the following are ways of achieving empathy
A) See the sequence of events as the speaker sees it.
B) Engage in two-way conversation.
C) Focus on the facts, rather than the feelings.
D) Try to eliminate physical and psychological barriers to equality, such as staying behind an
executive desk.
Answer: C
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According to the author, the influence of network news broadcasts has waned because
a. twenty-four hour news networks b. the Internet c. lack of interest among consumers d. aging of anchors
The degree to which we desire to form and possibly maintain an interpersonal relationship with another person is called interpersonal _____.
A. self-absorption B. attraction C. similarity D. proximity
A wink is a nonverbal sign in an interaction.
Answer the following statement true (T) or false (F)
Daniel offended a classmate by trying to help her with her books. She told him he was sexist and that he should not patronize her. In trying to be helpful, Daniel has illustrated that:
A. communication is always unintentional. B. communication involves sharing and negotiating meaning. C. communication is dynamic. D. communication is receiver-oriented.