During Lewin's refreezing stage, managers should
A. make employees dissatisfied with the present way of doing things.
B. give employees the tools for change.
C. provide benchmarking results.
D. reduce the barriers to change.
E. reinforce the desired change in the employees.
E. reinforce the desired change in the employees.
Managers can assist in refreezing by encouraging employees to exhibit the new change and then, through additional coaching and modeling, by reinforcing the employees in the desired change.
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