Which of the following is NOT included on an office day sheet?
a. Charges for patient services
b. Patient payments received in the mail
c. Insurance payments received in the mail
d. Patient's medical history
d
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Which of the following statements is true regarding efficiency and effectiveness?
A) An organization may achieve its goals but be inefficient in the process of doing so and fail. B) An organization may be highly efficient but fail to achieve its goals, as in making a product that no one wants. C) In an organization, efficiency and effectiveness are always related. D) Both A and B
Hypertension is classified in the hypertension table as:
A. benign or malignant. B. malignant or unspecified. C. malignant or unknown. D. benign, malignant, or unspecified.
Which of the following is responsible for documenting the competencies learned by medical assisting students?
A. The educational institution B. The student C. The certifying body, such as AAMA or AMT D. OSHA E. US Department of Labor Bureau of Statistics
Which of the following is NOT a consideration to use for effective message taking?
a. Use a standard message pad with a carbonless copy. b. Always attach a patient's message to the chart before putting it on the provider's desk. c. May discuss the patient's condition with the caller d. When you take a message, give callers an approximate callback time.