Answer the following statement(s) true (T) or false (F)

Question

1. E-commerce reduces operating efficiencies.
2. Dot-com companies failed due to the emphasis on bottom-line profits.
3. Multichannel retailing is the application of different strategies for an individual channel.
4. Mobile ticketing helps to reduce the number of unsold tickets.
5. Web 2.0 allows visitors to share their opinions about a retail organization and its products and services.

Answer 1

1.FALSE
E-commerce enables organizations and individuals to build new revenue streams, to create and enhance relationships with customers and business partners, and to improve operating efficiencies.
2.FALSE
During the late 1990s, many poor ideas for Web-related businesses were proposed and funded in a wave of "irrational exuberance" for all things associated with the dot-com economy. In many cases, these new businesses ignored traditional business models built on delivering fundamental value for customers, achieving operational excellence, and generating revenues in excess of costs. Instead many companies placed an unhealthy emphasis on increasing market share with little regard for bottom-line profits. With their focus on the wrong things, it really was not a surprise when hundreds of the dot-com companies failed.
3.FALSE
Multichannel retailing is the application of different strategies for different channels.
4.TRUE
Mobile ticketing increases the revenue for event promoters and ticket vendors who can sell tickets up until the last minute—they can even sell unclaimed tickets at the last second.
5.True
Web 2.0 capabilities require a retailer to relinquish control and allow visitors to have their say—good, bad, or indifferent—about the retail organization and its products and services.