Which of the following exemplifies feedback control?

A. A restaurant manager visiting the kitchen to see how work is progressing
B. A supervisor reviewing customer comments about service
C. A production supervisor providing employees with guidelines about the detection of improperly functioning machinery
D. A café supervisor greeting customers at their tables


Answer: B

Business

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Identify to indicate whether each procedure is a preventive or detective control

a. authorizing a credit sale Preventive Detective b. preparing a bank reconciliation Preventive Detective c. locking the warehouse Preventive Detective d. preparing a trial balance Preventive Detective e. counting inventory Preventive Detective

Business

In the Snyder model that develops a framework to address ethical crises, which of the following is not an internal normal factor?

a. Product failure or recall b. Sexual harassment c. Corporate scandal d. Strike

Business

A meta-analysis summarized 79 separate studies with a total sample size of 13,885. It found that

a. leader-member exchange quality was positively related to subordinate performance b. leader-member exchange quality was related to the subordinate’s satisfaction with the supervisor c. leader-member exchange quality was related to the subordinate’s overall job satisfaction d. all of the above

Business

The degree to which the job requires challenging activities in the job core dimension model is ____________________.

Fill in the blank(s) with the appropriate word(s).

Business