Why is the indirect format usually a better choice when sending negative employment messages?

A) Recipients tend to have an emotional stake in the message.
B) There is less control over the message in other formats.
C) Indirect formatted messages regarding employment are more sensitive than face to face conversations.
D) Indirect formatted messages regarding employment are quicker to write.
E) A direct format can be taken as a personal slight and a threat to the applicants future.


Answer: A
Explanation: A) As a manager, you will find yourself in a variety of situations in which you have to convey bad news to individual employees or potential employees. Recipients have an emotional stake in these messages, so taking the indirect approach is usually advised. In addition, use great care in choosing your medium for each situation.

Business

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