A nurse manager is experiencing considerable conflict among staff members because of weekend staffing coverage. During a called staff meeting, the nurse manager asks the disgruntled staff to meet as a group and determine the best staffing practices
In doing this, the nurse manager is us-ing the concept of collaboration to: a. Demonstrate interdependence.
b. Depict flexibility and broadmindedness.
c. Focus all energies of staff members on a best possible strategy.
d. Defuse the possibility that staff members will escalate their discontent when staff-ing the unit on weekends.
C
When collaboration is used to solve a conflict or to create new directions, the energies of all par-ties are focused on solving the problem versus defeating the opposing party and creating the "best possible" versus an "okay" direction. When groups come together and mutual expectations are discussed and fostered, communication and collaboration are enhanced, which results in a more structurally empowered workforce.
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