Through______________, staff develops flexibility to experiment with new ventures.

A) measurable improvements
B) task assignment
C) pilot projects
D) urgent resolution


Ans: C

Social Work & Human Services

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Expressing understanding or acceptance of a client's feelings may be shared nonverbally by using congruent facial expressions

a. True b. False Indicate whether the statement is true or false

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Answer the following statement(s) true (T) or false (F)

Most organizations provide several services and serve multiple populations.

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If a group member screams FIRE, and other members run out of the room, this is an

example of:

A. Respondent conditioning B. Modeling C. Operant conditioning

Social Work & Human Services

The consumer rights revolution made it mandatory for social workers to:

A. Provide clients with resources B. Give a time-line for treatment C. Allow for sliding scale payments D. All of the above

Social Work & Human Services