_____ reminds customers and clients that they made a good choice in selecting a company with which to do business, or it reminds them of the good qualities of their purchase.?
A) ?Resale
B) ?Synergy
C) ?Reclaim
D) ?Consensus
A
Business
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A ______ represents an "educated guess" about what must be done in the long term for survival or the prosperity of the organization or its principal parts.
A. trend analysis B. mission C. strategy D. forecast E. contingency plan
Business
________ are rules of thumb or mental shortcuts in the decision process
A) Attitudes B) Beliefs C) Heuristics D) Discriminations E) Biases
Business
A company operating in the business market may find it useful to segment possible customers based on their level of risk aversion
Indicate whether the statement is true or false
Business
Effective leaders use ______ to get things done.
A. influence B. coercion C. rewards D. legitimacy
Business