A customer's remittance causes Cash to be debited and Accounts Receivable to be credited. This is an example of ____ in the sales and distribution process
a. presales activities d. delivery and billing
b. sales order processing e. payment
c. inventory sourcing
E
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Craig is a classic emotive salesperson—friendly, interested in people, excited about the product he sells, and ready to sell to anyone who wants to buy
His sales manager cautions him to consider how he will approach the buyer for a major client, who is known to be blunt, humorless, and focused only on quality assurance reports and pricing. What aspect of Craig's normal approach should he consider altering the most? A) Craig should consider lowering the prices he offers to this buyer from the beginning in order to make the sale. B) Craig should consider presenting features instead of benefits, since the buyer will not respond to anything emotional. C) Craig should consider advanced information-gathering to discover what the buyer's hobbies and interests are to be able to discuss them at the first sales call. D) Craig should consider pulling back on the relationship-building moves, since the buyer is not interested in personal rapport. E) Craig should consider waiting longer to ask for the close than he usually does to give the buyer adequate time to think thoroughly through the decision.
______ questions introduce a topic or area for exploration.
Fill in the blank(s) with the appropriate word(s).
In Marbury v. Madison, the U.S. Supreme Court held that the Supreme Court has the power to reviewstatutory law to determine if it is constitutional
a. True b. False
Marcella pays $12,000 down on a houseboat which Hugh had agreed to sell to her for $64,000 . Marcella then repudiates the contract. Hugh sells the houseboat to Lloyd in good faith for $60,000 . Marcella may recover from Hugh:
a. nothing, since she was the one who repudiated the contract. b. her $12,000 down payment since Hugh's contract with Lloyd created a novation and discharged any duty Marcella had to pay anything toward the houseboat. c. $8,000 in restitution, which represents Marcella's $12,000 down payment less the $4,000 in damages Hugh sustained because of Marcella's breach. d. only a nominal amount.