________ refers to the flow of content across multiple media platforms, the cooperation between multiple media industries, and the migratory behavior of media audiences who will go almost anywhere in search of the kinds of entertainment experience
they want.
A) Emulation
B) Curation
C) Configuration
D) Convergence
D
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Among the five essential customer requirements that encompass _______ are the breadth and depth of products and services in a supplier's market offering, the availability of those products and services at supplier warehouses and/or showrooms,
timing and reliability of delivery, installation, and payment terms and conditions. a. total customer experience (TCE) b. business channel management c. immediacy of fulfillment d. value-added management
Answer the following statement(s) true (T) or false (F)
1. Creative potential relates to the capacity to generate ideas where practiced creativity is spotting opportunities to apply these skills in the workplace. 2. Within the innovation process model, the recognition of a need or problem is the first action of the idea generation step. 3. The first and second step to the Innovation process is problem solving then implementation and diffusion. 4. Organizational structure innovation is the introduction of new or improved operational and work methods while process Innovation is the introduction or modification of work assignments, authority relationships, and communication and reward systems. 5. Exploratory innovation and exploitative innovation are contradictory in nature.
A response to a neutral message should be organized in this order:
A) (1 ) apology, (2 ) good news, (3 ) explanation, (4 ) courteous closing. B) (1 ) explanation, (2 ) questions answered, (3 ) good news, (4 ) courteous closing. C) (1 ) explanation, (2 ) good news, (3 ) clichéd closing. D) (1 ) good news, (2 ) questions answered, (3 ) subtle company promotion, if appropriate, (4 ) courteous closing. E) (1 ) good news, (2 ) questions answered, (3 ) explanation, (4 ) good news reiterated in the closing.
Ronco, a retailer of toys, rejected a shipment of dolls from Jasper, a wholesaler, because they were not the original ones that were ordered. Suppose that the original contract price of each doll was $20.00 and that the price from the other seller Ronco finally purchased the dolls from was $22.00 each. If Ronco had originally ordered 2,500 dolls, what damages would he (Ronco) be entitled to
recover from Jasper if he purchased the same number of dolls from the other seller? a. $5,000 b. $50,000 c. $55,000 d. An amount offered by Jasper