The authors encourage speakers never to use humor as an attention-getter because most humor is

considered inappropriate.

Indicate whether the statement is true or false


FALSE

Communication & Mass Media

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Which of the following is considered the best and most impactful kind of testimony?

a. Insincere b. Statistical c. Unqualified d. Expert

Communication & Mass Media

__________ occurs when one behaves mindfully; assessing information and options, and acquiring increased understanding of the conflict and the partner

Fill in the blanks with correct word

Communication & Mass Media

The culmination of learned, mutually accepted rules that define communication for a group of people during a particular time period is called ________

Fill in the blank(s) with correct word

Communication & Mass Media

The tendency to view one’s own group as the standard against which all other groups are judged is known as _____

Fill in the blank(s) with correct word.

Communication & Mass Media