When Kamika asked D'Andre why he was so late picking her up from work, he replied, "It's too bad that you had to wait in the rain until I could pick you up from work, but I had to stop and drop off my dry cleaning on the way." This is an example of which of the following?

A) confirming response
B) emotional intelligence=
C) listener apprehension
D) disconfirming response.


Ans: D) disconfirming response.

Communication & Mass Media

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What will be an ideal response?

Communication & Mass Media

All of the following methods are appropriate for minimizing the potential for groupthink EXCEPT

a) ask each member to serve in the role of critical evaluator. b) if possible, have more than one group work on the same problem independently. c) avoid asking questions and do not demand justifications from others. d) discuss the potential negative consequences of any decision or action. e) before finalizing the decision, give members a second chance to express doubts.

Communication & Mass Media

The statement "men are from North Dakota, women are from South Dakota" reflects the approach that there are __________ in the influence of gender?

a. Geographical differences b. Cultural differences c. Significant differences d. Minor differences

Communication & Mass Media

A small group can exist without interaction among members

Indicate whether the statement is true or false

Communication & Mass Media