Describe Lewin's change model. Suppose your college or university wanted to make a major change in some important aspect of student life at your school. How should the college or university use Lewin's model to guide their actions?
What will be an ideal response?
The student should list the following stages of change and then give an example of how his or her university would implement each of these change stages.
Lewin's change model describes three stages of managing change efforts:
1. Unfreezing: Managers instill in employees the motivation to change, encouraging them to let go of attitudes and behaviors that are resistant to innovation. Managers also need to reduce the barriers to change.
Changing: Employees need to be given the tools for change: new information, perspectives, and models of behavior. Managers help by providing benchmarking results, role models, mentors, experts, and training.
Refreezing: Employees integrate the changed attitudes and behavior into their normal ways of doing things. Managers assist by encouraging them to exhibit the new change and reinforcing the desired change with coaching and modeling.
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