A nurse is attempting to develop good rapport with an elderly client. Which technique would be most effective to help develop rapport?
A) Refer to the client as "Grandpa."
B) Be firm when instructing the client.
C) Change the subject when the client indicates disinterest in the treatment.
D) Address the client as "Mr." followed by last name.
D
Feedback:
The nurse can develop a rapport and effectively communicate with the client by addressing the client as "Mr." followed by his last name. The nurse should show respect for the client's seniority and self-esteem. The nurse should not refer to the client as "Grandpa," because it is disrespectful and offends the client. The nurse does not need to be firm when instructing the client, nor should the nurse change the subject when the client indicates disinterest in the treatment because these will not help in developing a rapport or communicating effectively with the client.
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