Cultural differences in facework shape intercultural conflict because

a. people from individualistic cultures often use more confrontational, controlling, and solution-oriented
approaches to conflict.
b. people from collectivistic cultures often use more avoiding, obliging, or integrating approaches to
conflict.
c. people are generally more concerned with their self-image than that of others.
d. people are generally more concerned with other’s self-image.


a. people from individualistic cultures often use more confrontational, controlling, and solution-oriented
approaches to conflict.
b. people from collectivistic cultures often use more avoiding, obliging, or integrating approaches to
conflict.

Communication & Mass Media

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Leaving a sweater to "save" a chair is an example of

A) central markers. B) home field advantage. C) earmarkers. D) territorial encroachment.

Communication & Mass Media

According to Bob Carrell, whether or not an organization has an open or closed communication style and the organization's __________ have a great deal to do with the way the organization's management responds to a crisis

a. hierarchical structure b. size c. past history of dealing with crises d. corporate culture

Communication & Mass Media

List nine guidelines for using presentation aids

What will be an ideal response?

Communication & Mass Media

According to Mead, because of the ________, we can set goals for becoming the person we want to be

A) ?Me B) ?I C) ?symbolic self D) ?true self E) ?affective self

Communication & Mass Media