A category killer is a form of _____ store
a. department
b. variety
c. specialty
d. full-line discount
c
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Which of the following is not a common form of conceptual database model?
a. hierarchical b. network c. sequential d. relational
In balancing the risks and benefits that are part of every ethical decision, managers receive guidance from each of the following except
a. justice b. self interest c. risk minimization d. proportionality
The SELL Sequence should be used:
A. only at the end of the sales presentation. B. in the preapproach only. C. throughout the sales presentation. D. prior to each trial close. E. to modify buying needs.
In situational management, a(n) ______ style involves highly directive and highly supportive behavior, and it is appropriate when interacting with moderately capable employees.
A. empowering B. consultative C. autocratic D. participative