What is the point of sending "for-your-information" messages, if they are not related to business information?

What will be an ideal response?


Answer: The point of FYI messages is not the content they communicate, but the consideration that they demonstrate in taking the trouble to pass it along. While telling a colleague about a film you think she'd enjoy doesn't lead to a direct business benefit, it can strengthen and solidify your relationship. This in turn will likely improve your ability to work together, and her desire to help and accommodate you in the future. They keep communication channels open, which is an important part of networking. And while they serve no direct business purpose, they make both parties feel good. You get personal satisfaction from writing the messages, and the audience will be pleased to hear from you. These messages do no harm and they may do a world of good.

Business

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