When handling an incoming telephone call regarding a patient progress report, you should ____. 

A. route the call to the physician immediately
B. take a message for the physician
C. handle the situation yourself
D. ask the nurse to handle the situation
E. tell the patient the physician will call him back shortly


B. take a message for the physician
When a patient calls with a progress report, log the call in the patient's medical record immediately and relay the information to the physician.

Health Professions

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