Which process involves changing the way you think about the situation that gave rise to a negative emotion?

A. alexithymia
B. emotional intelligence
C. emotional contagion
D. emotional reappraisal


Answer: D

Communication & Mass Media

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In which of the following ways is a team distinct from a group?

A) Teams have individuals with diverse skills/experiences and develop greater interdependence. B) Teams consist of individuals who are interdependent yet have degrees of similarity among members. C) Teams have greater thoroughness and work faster. D) Teams have smaller sizes and tend to be more thorough. E) Teams work faster and do not develop groupthink

Communication & Mass Media

By learning to speak in public and by developing a clear understanding of the ethics

of speech, we develop what the ancient rhetoricians called ____________. A) civic virtue B) effective speaking C) political know-how D) techniques of manipulation

Communication & Mass Media

Most of us can't overcome communication apprehension just by reading self-help books about communication apprehension; we also need to devote considerable time practicing to retrain our thoughts and behaviors

Indicate whether the statement is true or false.

Communication & Mass Media

Based on the basic principles of equity theory, which of the following men would be satisfied with his relationship?

A. Terrell, whose partner lets him makes all the decisions and does all the cooking and cleaning for him B. Will, who ends up doing most of the household tasks and is given little say in major decisions that affect the family C. Rick, who perceives that he puts in more resources into the marriage than his wife, and gets less resources from the marriage D. Zeke, who does very little housework and contributes very few resources

Communication & Mass Media