Pioneer researcher Christina Maslach notes that the term burnout emerged from everyday language and not from scholarly theory. How did Maslach attempt to determine what the term burnout represented?
What will be an ideal response?
Maslach attempted to determine what the term represented through developing a self-report instrument that captured the phenomenon as understood by the general population. Her original instrument, the Maslach Burnout Inventory (MBI) (Maslach & Jackson, 1986), focused on the people-oriented occupations. Later versions were applied to other occupational categories as well.
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Trevor is visiting his dad's office on a take-your-son-to-work day. Just after they arrive, Trevor's dad's boss bursts into the room and screams at the dad about a poorly written report he submitted. All the time that he is being berated, Trevor's dad keeps smiling. Once the boss has left, Trevor turns to his dad and says, "You really must like it when your boss hollers at you.". Trevor's lack of
understanding that one's internal state may not match an external state is best explained by the concept of a. appearance as reality. b. egocentrism. c. expressive style. d. autobiographical memory.
The biggest flaw in the "swinging bridge" study is the fact that: a. people were coerced into participating in the experiment
b. men were not randomly assigned to the safe or scary bridges. c. the participants did not include women. d. outside the laboratory, it is too difficult to control for so many different variables.
There is an example in the book about a hypothetical bank teller named Linda. The
example was about (a) top down processes in perception (b) representativeness (c) availability (d) an algorithm (e) a base rate procedure
The earliest systematic study of children began with recorded observations of children in
a. artwork depicting children. c. videos about children. b. baby biographies. d. music about children.