Information captured by a management information system allows managers to do all of the following except

a. determine accurate product or service costs.
b. improve processes.
c. provide timely feedback.
d. satisfy all customer inquiries.


D

Business

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What is the inconsistency called that creates discomfort that leads us to alter our attitudes, beliefs, or behaviors in order to restore harmony?

A. cognitive appraisal B. congruous thoughts C. cognitive dissonance D. self-awareness

Business

The O in the acronym for the OUCH test stands for what?

A. objective: fact-based, and quantifiable, not subjective or emotional B. ornery: difficult to deal with, or to control C. ostentatious: displaying wealth or knowledge in a way that attracts attention D. obvious: easy for the mind to understand or recognize

Business

Briefly define "interpersonal trust."

What will be an ideal response?

Business

The analysis of critical success factors occurs during which of the following steps in performing a company situation analysis?

a. assessment of competitive strength and identification of competitive advantage b. assessment of the present strategy based on performance c. conclusions concerning competitive position d. SWOT analysis

Business