During a ______ attack, the attacker sends packets to a known service on the intermediary with a spoofed source address of the actual target system and when the intermediary responds, the response is sent to the target.
Fill in the blank(s) with the appropriate word(s).
reflection
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Whenever you open a file, the History panel creates a(n) ____________________ at the top of the panel representing the status of the file at the time it was opened.
Fill in the blank(s) with the appropriate word(s).
You can select a postcard template from the ________ Options dialog box
Fill in the blank(s) with correct word
Sara receives a call from a customer who just purchased her first computer with Windows 10 installed. She is having some issues using the new computer and needs help setting up a printer. What should Sara do when working with the inexperienced customer? (Select all that apply.)
A. Keep a positive attitude. B. Frequently ask the customer what she sees on the screen. C. Use technical jargon to teach the customer how to understand technicians. D. Avoid asking the customer to take steps that might destroy files or settings. E. Explain that because of her inexperience, the customer should not try to install the printer.
The larger the number of incompatible software packages an organization owns, the greater the cost to train and retrain employees.
Answer the following statement true (T) or false (F)