The act of listening is defined as a

A. detailed process of paying close attention to a speaker.
B. process of hearing attentively.
C. complex and active process of receiving, processing, and evaluating an oral message.
D. process of using the ears, eyes, and heart to receive a message.


Answer: C

Communication & Mass Media

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Emmie is a new employee at a local firm. On her first day, she enters a training program with three other new employees, and they all quickly become friends, often eating lunch together or socializing after work. For Emmie, the other new employees represent a(n) __________.

A. out-group B. in-group C. co-culture D. dominant culture

Communication & Mass Media

A supervisor needed to discuss work-focused relationships with her colleagues to try to find and resolve any conflicts happening at the office. Therefore, she encouraged everyone to share their ideas with one other

According to the multi-sequence model, what type of activity did the supervisor follow? a) Relationa b) Task-process c) Dialectical d) Topical

Communication & Mass Media

Members of well-established groups who use Hall's personal zone to communicate with one another will find it difficult to maintain comfortable interaction

True False

Communication & Mass Media

Changes in the meaning of words and concepts that give them a new meaning is known by the term:

a. repetition. b. tropes. c. figures. d. alliteration.

Communication & Mass Media