Which of the following is an example of frame-of-reference training?
A. Christine makes managers aware of how errors influence ratings.
B. Demita emphasizes using the same idea of high, medium, and low performances when making evaluations.
C. Evan focuses primarily on making managers aware of rating errors and how to reduce them effectively.
D. Hassan stresses having consistent standards of evaluation.
E. Lorena focuses on eliminating politics through discussion among managers.
Answer: B
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Issues related to the purchasing function, such as kickbacks, bribes, conflicts of interest, and the like are often addressed by ____
a. job descriptions b. corporate codes of conduct c. computer security modules d. vendor master files
All of the following are elements of the organizational spirituality EXCEPT ______.
A. inner life B. unity of belief C. community D. meaningful work
Documentation of the work of others accomplishes all but which of the following?
a. It gives credit where credit is due. b. It protects the writer against plagiarism. c. It strengthens weak research methods. d. It marks you as a professional researcher.
According to Barbara Fredrickson's theory, positive emotions
A. broaden your perspective and build on themselves. B. cannot be achieved without substantial social capital. C. can be experienced through enforced self-interest. D. are not the most important factor for overall happiness. E. can only exist in a cooperative work environment.