What are Block's six steps to stakeholder management and what should be accomplished in each step?

What will be an ideal response?


Block's six steps as applied to stakeholder management include: (1 ) assess the environment; (2 ) identify the goals of the principal actors; (3 ) assess your own capabilities; (4 ) define the problem; (5 ) develop solutions; (6 ) test and refine the solutions.
Assessing the environment calls for an investigation into the project's impact – will it be very high profile or low key? Identification of the principal actors' goals is a first step in defusing negative reaction. The project team should also look for hidden agendas in goal assessment. Assessment of your own capabilities means taking inventory of the organization and identifying strengths and weaknesses. Solution development means creating an action plan to address the needs of the stakeholder groups and doing political homework. Testing and refining the solution requires acknowledging that the project manager and team are operating under imperfect information.

Business

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