An effective tool for showing steps of a service process with a high level of customer contact is a:
A) Pareto chart.
B) flowchart.
C) service blueprint.
D) check sheet.
C
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Xavier and Yolanda have original investments of $50,000 and $100,000 respectively in a partnership. The articles of partnership include the following provisions regarding the division of net income: interest on original investment at 20%, salary allowances of $34,000 and $26,000 respectively, and the remainder equally. How much of the net income of $100,000 is allocated to Xavier?
A) $49,000 B) $51,000 C) $50,000 D) $56,000
Which of the following value chain activities is concerned with managing the organization,
including planning, finance, and legal affairs? A) operations B) procurement C) infrastructure D) human resource management
Answer the following statement(s) true (T) or false (F)
1. The Federal Reserve System has twelve district banks. 2. The board of governors of the Federal Reserve System has eleven members appointed by the president of the United States. 3. The president appoints the chairman of the Federal Reserve Board every four years. 4. The Federal Reserve System only has one function: control the size of the money supply. 5. If the FOMC decides to purchase T-bills it expands the money supply, but if it decides to sell these T-bills to individual investors it will shrink the money supply.
A _____ may be conducted over the telephone and may also serve as a preliminary selection of your communication skills and interpersonal skills
A. screening interview B. panel interview C. situational interview D. stress interview