The nurse is giving medication instructions to a 45-year-old patient who does not maintain eye contact. What is the most likely explanation for this behavior?
a. The patient is not interested.
b. The patient does not intend to follow the instructions.
c. The nurse is in a hierarchical position.
d. The nurse threatens the patient's ego.
ANS: C
Use and degree of eye contact is culturally influenced. Many cultures view health-care workers as having higher status, making it rude to maintain eye contact. The nurse should not make assumptions about the patient's level of interest, intent to follow instructions, or ego.
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