Which of the following statements about misrepresentation is false?
A. To "stay legal" a salesperson needs to understand the difference between general statements of praise and statements of fact.
B. When salespeople loosely describe their goods or services in glowing terms, those statements cannot be relied upon by the potential buyer.
C. Courts tend to favor salespersons in misrepresentation cases when the customer lacks product knowledge.
D. A salesperson's opinion of the quality of the product being sold is known as sales puffery and is not legally actionable.
E. When a salesperson makes claims of a "factual nature" regarding a service's inherent capabilities, the law treats these comments as statements of fact and warranties.
Answer: C
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Roberto works for a company that highly values performance-oriented traits, such as achieving a certain level of sales and increasing market share by a certain percentage. In analyzing this aspect of Roberto's company, Geert Hofstede would examine the company's _______ dimension.
A. individualism/collectivism B. masculinity/femininity C. power distance D. uncertainty avoidance E. assertiveness
Which statement is true about job-based pay structures?
A. They typically reward desired behaviors, particularly in a rapidly changing environment. B. Organizations may avoid change because it requires repeating the time-consuming process of creating job descriptions and related paperwork. C. Their focus on higher pay for higher status can work in favor of efforts for empowerment. D. They always encourage flexibility, innovation, quality, and customer service. E. A pay structure that rewards employees for winning promotions will encourage them to gain valuable experience through lateral career moves.
What are the choices available to companies when setting prices to avoid price escalation problems?
What will be an ideal response?
Which of the following items may not be a cost to employ a person?
a. Social Security tax b. health insurance c. FUTA tax d. SUTA tax e. Medicare tax