Teneesha says, "uh-huh," and "I see" while her friend is speaking. These words are examples of
a. questioning.
b. a loaded statement.
c. a leading question.
d. prompts.
e. selective listening
d
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Which step of the listening process involves deciding what to do with the information?
a. understanding b. evaluating c. resolving d. selecting
Back at the studio, the signal from the remote usually comes in on this pot:
A. remote B. line level C. phone D. network E. all of these
In the wake of financial scandals in recent years, business and public relations leaders recommended in "The Dynamics of Public Trust in Business" that corporations should
A) build relationships based on mutual trust B) avoid financial relations with other companies C) define a set of values D) A and B E) A and C
According to the Layers of Diversity graphic in your text, there are three levels of diversity in every group. Which of the following dimensions is included in the third (external) dimension?
a) Personality and values b) Race and age c) Physical characteristics and abilities d) Education and religion e) Sexual orientation