The effectiveness of an advertisement should be measured both before and after it reaches the target market

Indicate whether the statement is true or false


TRUE

Business

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U.S. companies that wish to achieve maximum growth potential must "go global," because 25 percent of world market potential is outside their home country

Indicate whether the statement is true or false

Business

You are developing a program logic model for an e-learning curriculum to be used by new call center agents as part of their orientation program. You are using five categories in the program logic model – resources, activities, outputs, outcomes, and impact. Please indicate the most appropriate category for each of the following items.

a. # of call center agents registered for e-learning courses: ______ b. Call center agents’ successful use of techniques learned from e-learning courses: ______ c. Callers’ satisfaction levels: ______

Business

Processes that require high levels of customer interaction and customization ______.

A. experience little variability B. are exemplified by professional services (e.g., a lawyer’s services) C. are usually cheap D. benefit from economies of scale

Business

________ is the state's taking or deprivation of the property of foreigners

A. Expropriation B. Accommodation C. Arraignment D. Easement

Business