List seven strategies for handling hostile audiences
What will be an ideal response?
(1) Establish good will; (2) Start with areas of agreement; 3) Offer principles of judgment; (4) Develop positive credibility; (5) Use experts and supporting material to which your audience will respond; (6) Disarm your listeners with humor; and (7) Use a multisided presentation.
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According to the textbook, which of the following is not one of the practices related to team learning that can help a team approach its potential?
a. Established and measurable success criteria b. Timely Identification of Mistakes c. Effective and Ongoing Analysis d. Deliberate Experimentation
What does it mean to be an ethical communicator? Identify an exchange you had in which you felt the communicator was unethical.
What will be an ideal response?
William Randolph Hearst:
a. developed the human-interest story b. employed skilled writers and was the first to pay high salaries c. was a spokesman for the lower economic class d. exposed trusts and set people to thinking about the economic system e.all of these choices
According to the text, Alcoholics Anonymous would be known as
a. a task group b. a social group c. an encounter group d. all of the above e. none of the above