Which of the following is not good advice for writing effective goodwill messages?
A) Be direct: state the main idea in the first sentence or two.
B) Be enthusiastic: use strong words to demonstrate your sincerity.
C) Be prompt: send a goodwill message while the reason is still fresh in the reader's mind.
D) Be specific: mention a specific incident or anecdote.
E) Be brief: use a short note for most circumstances.
B
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