The nurse is caring for a patient hospitalized with hepatitis B. The family comes to visit and a family member asks the nurse if it is safe to visit. What is the nurse's best response?
A) "You seem fearful. Why do you think you are at risk?"
B) "Don't worry, you will not contract the disease from the patient."
C) "There is no risk unless you come in contact with blood and body fluids."
D) "The patient should be isolated and have limited visitation."
C
Feedback:
Visitors should be reassured that they are not at risk of contracting the virus unless they come in contact with blood or body fluids. It is never appropriate to tell someone not to worry because it is neither effective nor appropriate. The reason the family member is fearful is obvious, so these questions are demeaning. Visitation does not need to be limited.
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