Opportunities to differentiate a company's product offering
A. are most frequently attached to a company's manufacturing expertise and to its ability to achieve economies of scale in production.
B. are most reliably found in the R&D portion of the value chain.
C. are typically located in the sales and marketing portion of the value chain.
D. usually are tied to product quality and customer service.
E. can exist in activities all along an industry's value chain.
Answer: E
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