A healthcare provider whose native country is India is explaining the treatment plan to a patient
The patient tells the nurse she is having trouble understanding the provider but is embarrassed about asking to repeat the information over and over. The nurse should assess for which results due to this disparity in provider-patient communication? (Select all that apply.)
a. Patient dissatisfaction
b. Optimal health outcome
c. Poor adherence
d. Increased patient confidence
e. Improved communication
ANS: A, C
When sociocultural differences between healthcare providers and patients are not appreciated or communicated effectively in clinical encounters, patient dissatisfaction, poor adherence, poorer health outcomes, and racial/ethnic disparities in healthcare easily happen.
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