Identify the seven steps in the creative selling process. What may be the most difficult step for most salespeople?
What will be an ideal response?
Prospecting and qualifying begin the process, followed by the preapproach. Next, the salesperson makes an approach to make a presentation. Handling objections follows, leading into closing the sale. Each sale requires a follow up to make it complete. For most salespeople, especially new ones, the closing step is the most difficult and requires much skill. It takes practice for asking for the sale to become a natural progression of the dialogue between seller and buyer.
You might also like to view...
Swimlanes (or lanes) identify participants, e.g., functions or departments, in a process.
Answer the following statement true (T) or false (F)
Laguna's Corporation purchased treasury stock for $50,000 . The journal entry to record the transaction is:
a. Cash 50,000 Treasury Stock 50,000 b. Treasury Stock 50,000 Common Stock 50,000 c. Treasury Stock 50,000 Cash 50,000 d. Common Stock 50,000 Treasury Stock 50,000
Using the random order or "whim" priority rule to sequence production jobs means that supervisors or operators select whichever job they feel like running.
Answer the following statement true (T) or false (F)
Johnson had a charge account at Brown's Department Store. On the most recent statement, Johnson noticed a $90 charge that she had not made. What action may Johnson take?