Explain the follow-up step of the creative selling process
What will be an ideal response?
The follow-up step is necessary if the salesperson wants to ensure customer satisfaction and repeat business. After closing, the salesperson should complete any details on delivery time, purchase terms, and other matters. The salesperson then should schedule a follow-up call when the initial order is received to make sure delivery went well and the customer is satisfied. This is an opportunity for the salesperson to bridge to the next purchase, developing a mutually beneficial relationship with the buyer.
You might also like to view...
In a process cost accounting system the factory overhead is applied to each processing department at a factory-wide predetermined overhead rate
Indicate whether the statement is true or false
Agency relationships created against public policy are void and unenforceable
Indicate whether the statement is true or false
A good rule of thumb is to answer your phone within two rings if possible. _________________________
Answer the following statement true (T) or false (F)
Any failure of a bank to honor a check because it would create an overdraft is a wrongful dishonor.
Answer the following statement true (T) or false (F)