Undertaking strategies of suggestion boxes, complaint systems and customer surveys address which characteristic of services?
a. Intangibility
b. Inseparability
c. Variability
d. Perishability
e. Target audience involvement
C
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A(n) ________ is a person responsible for an organizational development (OD) program.
A. change agent B. program agent C. symbiotic agent D. active agent
Which account is not classified as a selling expense?
A) Sales Salaries B) Freight-Out C) Sales Discounts D) Advertising Expense
Using the big job boards such as Monster or CareerBuilder to locate an open position is a waste of time
Indicate whether the statement is true or false
On April 6, Ellen sends a check out to a magazine publisher and then discovers she has already paid for the subscription. She calls her bank and orders that the bank not make payment. That order will be good until:
a. April 13. b. October 6. c. April 13 if confirmed in writing. d. October 6 if confirmed in writing.