Matthew has been designated by KyoTek to help mediate disputes. He listens to employees' complaints and then tries to seek solutions through negotiation and mediation. Matthew is known as a(n)
A. hearing officer.
B. employee assistance program counselor.
C. step-review coordinator.
D. ombudsman.
Answer: D
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An example of applying one-to-one opportunities to internal customers would be:
A)cafeteria style benefits programs. B)requiring union membership. C)making work more engaging and enriching. D)making pay fair for all employees.
An advertisement featuring a fear appeal that suggests a person will feel good about losing weight is an example of highlighting extrinsic rewards
Indicate whether the statement is true or false
Information is the raw material from which data is developed.
Answer the following statement true (T) or false (F)
The cardinal rule for dealing professionally and ethically with media is to ________
A) assume an attitude of confidence B) never lie C) make them understand that if a news story is successful, the company will continue to advertise with them D) remind them that you promised your managers a major story, and that their career could be riding on it