Which statements by the nurse manager would demonstrate effective change management? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Standard Text: Select all that apply
1. "If this approach doesn't work, at least we can say we've tried."
2. "Let's wait until the administration has completed their reorganization before we implement change."
3. "In order for this plan to work, everyone must agree to participate."
4. "We cannot lose sight of the mission and values of our institution as we begin to integrate these changes."
5. "Although this task is going to be difficult, we have the full support of our hospital administration."
4,5
Rationale 1: This statement suggests that the manager is not completely behind the projected change. This lack of decisiveness may confuse supporters of the change and encourage resisters to keep resisting.
Rationale 2: This statement suggests that the manager may not be completely in favor of the change. In some cases the staunchest resister is the manager.
Rationale 3: If the nurse manager waits until everyone agrees to be a participant in change, change will never occur.
Rationale 4: All changes and actions that occur within an organization should flow from the mission and values.
Rationale 5: It is important to acknowledge that change is difficult. Full support of the administration makes change easier.
Global Rationale:
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