Answer the following statements true (T) or false (F)

Question

1. Diminished ethics by businesspeople is one of the drawbacks commonly associated with the use of social media. 
2. People comprehend less than half of a typical verbal message. 
3. The main purpose of those with an evaluative listening style is to try to determine the speaker's main message and important points. 
4. To be a better listener, you should not distract the speaker with questions. 

Answer 1

1. FALSE
There are problems of privacy and security associated with information technology in general, and these certainly apply to social media. Some other drawbacks: distraction, leaving the wrong impression, and replacing real conversation.
2. TRUE
Generally people comprehend only about 35% of a typical verbal message, experts say.
3. FALSE
A discerning listener tries to determine the speaker's main message and important points, often taking copious notes and concentrating hard on what the speaker says. An evaluative listener listens analytically, all the while formulating challenges to the speaker's points, asking lots of questions (perhaps to the point of being interruptive), and sometimes tuning out the speaker and missing data.
4. FALSE
Good listening is hard work. Suggestions include asking questions to make sure you understand and recapping what the speaker said.