Define organizational effectiveness

Question

What will be an ideal response?

Answer 1

• Organizational effectiveness refers to the degree of congruence between organizational goals and some observed outcome. The concept of organizational effectiveness remains muddled because there are important differences in the way scholars have conceptualized organizations. Organizations are complex and researchers have often used different, non-overlapping criteria, thus limiting the accumulation of empirical evidence about organizational effectiveness.
• Organizations can be effective or ineffective in a number of relatively independent, different ways. There is little agreement on the specific criteria that should be considered in examining organizational effectiveness. Among others, proposed indices of organizational effectiveness include: Productivity; Efficiency; Employee absenteeism; Turnover; and Goal consensus.
• Concern with effectiveness can often lead to the redistribution of resources within and across organizations. Appreciation of the complexity of organizations and the political context of evaluation highlights one important question that undergirds all discussions of organizational effectiveness: effectiveness for whom?