In their study of the communication styles of American and British managers working in the United Kingdom, Dunkerley and Robinson (2002) found that
a. the managers from both countries believed the foreign managers’ communication style was superior
b. the British managers’ style was more direct and task focused while the American managers’ style was more circuitous, cautious, and focused on maintaining the work relationship
c. the communication styles of managers from each country tended to become similar over time
d. both parties’ conceptual filters influenced the information they attended to and deemed important
Ans: D
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