In some jurisdictions both of the following spellings are correct: subpoena and subpena
Indicate whether the statement is true or false.
T
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Amy is a package delivery service manager. She is interested in implementing ___________, the management philosophy pioneered by Frederick W. Taylor and Frank and Lillian Gilbreth, which scientifically studies work methods to improve the productivity of individual workers. In this particular case, Amy will study the routes that drivers take through a congested to city in order to identify ways that delivery staff can make the most deliveries in each two-hour period.
A. human relations management B. scientific management C. quantitative management D. contingency management E. management science
Which of the following are general subcultures that exist in most organizations?
A. service B. operators C. peers D. direct reports
Which of the following stages of team development is marked by optimal performance levels?
a. Forming b. Norming c. Performing d. In an effective team, all stages are marked by peak performance
Use the information in Figure 5.3. How many customers can be processed through the A-B-C-D-G routing during a 4-hour evening session?
A) 48 B) 24 C) 32 D) 12