Several members of Hiroko's team feel frustrated. They had forwarded many viable concepts to management for work process improvements. A few of the concepts were implemented, but most were not, and the team was not told why. Most members have quit trying to come up with innovative ideas. The team seems to have failed due to

A) lack of interpersonal skills training.
B) too much responsibility.
C) lack of empowerment.
D) employee discrimination.
E) lack of procedural justice.


C) lack of empowerment.
Explanation: Teams should be empowered. The benefits of teams are reduced when they are not allowed to make important decisions. If teams must acquire permission for every innovative idea, they will revert to making safe, traditional decisions. Here, management retained too much control and failed to empower its employees.

Business

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