Carly works in the marketing department at a regional grocery store chain. She is creating a customer survey and includes the following question: "Do you prefer name brand or generic grocery products and list your favorite products." What is wrong with Carly's survey question?
a. It does not accommodate all possible answers.
b. It asks two different questions.
c. It is a closed-ended question.
d. It is an open-ended question.
Answer: b. It asks two different questions.
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The evaluation of violations of nonverbal expectancies depends largely on ______.
a. the culturally learned expectancies b. the attractiveness or reward value of the violator c. the duration of the proxemics d. the duration of the chronemics
The major conclusion from the Asch studies was:
a. Groups have a significant influence over individual members b. Individuals of high status tend to speak more in group meetings c. A strong minority has the power to overturn a weak majority opinion d. Arbitrarily defined roles have a significant impact on behavioral outcome
Which of the following statements is FALSE?
A) Effective listening and responding skills help others improve their speaking, but they don't help to improve your speaking skills. B) You can only provide useful feedback to a speaker when you have listened carefully to a speech. C) Failing to check the accuracy of what you have heard can have serious consequences. D) Careful listening helps guard against unethical or unreasonable speakers. E) Most useful feedback is in the form of verbal communication.
Which of the following forms of reliability is assessed when you give the same group a measure twice and then compare the consistency of responses on that measure?
a. split-half reliability b. test-retest reliability c. alternative-form reliability d. inter-coder reliability